COVID-19 Advisory: Some customers may experience short delays receiving orders due to workforce disruption caused by the Omicron outbreak.
To our customers,
We hope that you are all keeping safe and well. Due to the current Omicron outbreak in New Zealand, we are expecting to experience some disruptions to our normal service over the coming weeks.
Order dispatch and delivery times are expected to be impacted by workforce sickness and isolation requirements for staff throughout our team and our supply chain. We will try our best to minimise delays where possible and we kindly ask for your patience and understanding when delays do occur at this time. We are actively monitoring the situation and endeavour to provide you with the most up-to-date information possible.
Dispatch & Delivery Updates
For an indication of shipping expectations on products please refer to the stock status on our product pages - these are located below product prices. Our shipping dispatch and delivery estimates on our products are reviewed every day to ensure that we are sharing the most accurate information possible. Please note that given the evolving nature of this outbreak estimates are dynamic and may change at short notice.
For our New Zealand customers
For information about how Omicron is impacting on our service in New Zealand please refer to our New Zealand help article.