One of the key advantages of shopping online with Mighty Ape is your ability to pre-order products before they’re available for sale on the store shelves.
Pre-orders work just the same as a regular order, except that you won't receive your order until the product is officially available for sale.
Sections in this Article:
- Payment Methods
- Pre-order Price Guarantee
- Estimated or Unconfirmed Release Dates
- Pre-order Deposits
- Submitting a Deposit
Payment Methods
Credit Card- If you’re paying by credit card, we will not charge your card until your order is ready to ship, so it’s safe to pre-order days, weeks or even months in advance.
Internet Banking- If you’re paying by internet banking, please ensure you’ve made payment at least a couple of days before the item is due to release.
PayPal, Afterpay and Zip- If you place an order with PayPal, Afterpay, or Zip as your payment method, please note that you will be charged the full amount right away.
Pre-order Price Guarantee
If you pre-order an item via Credit Card and Mighty Ape's price changes before the release date, you’ll pay the lowest price.
This happens automatically if you are paying by credit card or if you choose to pickup. If you pre-order and pay using PayPal, Afterpay or internet banking, and your payment was processed before the price change, you can contact us to request a refund of the difference.
Estimated or Unconfirmed Release Dates
If an item has not yet been released, and if the release date is not yet confirmed, we will list it as a pre-order with an 'estimated release date'.
Pre-order items with estimated release dates can still be ordered in advance to ensure that you receive delivery of the item as soon as it's released, however, the release date shown is only an estimate provided to us by the manufacturer or supplier and may be changed.
Pre-order Deposits
Some of our products may require a non-refundable deposit to be paid to secure your order.
When you see the image below in our image lineup, this means we'll be in touch to let you know all the details via email with a few days of your order being placed with us. Alternatively, we've provided all the information you need further below!
We kindly request that deposits are paid within 7 days from when the order was placed with us. Don't worry though, if we haven't heard from you we'll be in touch once more to remind you that payment is needed. However, if we haven't heard from you after 14 days, your order will be cancelled.
A non-refundable deposit will be required for the below Collectibles and Books products:
20% deposits for products over $200+
30% deposits for products over $1000+
Full payment for products over $5000+
Please note:
Some products are only available for a very limited time and in the very rare case, we may not be able to reserve stock if there are any delays with your payment.
Pre-order Submitting a Deposit:
This information will be provided to you after a few days of submitting your order, however, you're also more than welcome to jump right ahead to ensure you secure your order as soon as possible!
For deposit payments, we have two options available to you.
Please ensure that you are only using the payment options below if you are located in Australia.
1) Bank Deposit - You can send funds through to us via bank deposit.
Payments usually take 1-2 working days to clear in our account and we will e-mail you when we receive the funds and it has been applied to your order. You can search for "Mighty Ape" in your bank's internet banking, as we are an assigned bill payee.
Bank: National Australia Bank (NAB)
Account Name: Mighty Ape Limited
BSB: 082-057
Account: 94-735-0863
Swift Code: NATAAU3303M
Please ensure you use your order number and name as references for this payment so that we can allocate the payment to your order.
2) PayPal - similar to Bank Deposit, this is a manual payment you need to make to us yourself.
Our PayPal address for payments is: orders@mightyape.com.au
Please ensure you use your order number and name as references for this payment so that we can allocate the payment to your order.
Once you have made payment to us, please let us know (with the Unique Transaction ID if paid via PayPal) so that we can get that all processed for you. You can get in touch with us right here: https://help.mightyape.co.nz/hc/en-nz/requests/new
With both of the above options, you are welcome to continue making payments of $10.00 or more right up until the release date! If you have a card assigned to this order, we will charge your card for the remainder when this starts shipping out.